Discover how FinView's innovative features can revolutionise your debt collection and case handling process, while ensuring compliance and seamless integration with external parties.
The world of debt collection is continuously evolving, even more so in these economic times. Businesses need a modern, effective solution to recover unpaid invoices. Enter FinView, the second version of our global debt collection platform that has replaced CollectIC. FinView is designed to help companies streamline their collection processes while ensuring data security, ease of use, and compliance with regional regulations. In this blog post, we'll explore the key features that sets FinView apart from traditional debt collection solutions, and how it can make a difference for your business.
Global Availability with Local Data Storage:
Unlike its predecessor CollectIC, FinView is designed to cater to businesses worldwide, offering a true global debt collection and case handling solution. With data stored in your local region, you can enjoy faster processing times and better compliance with regional data protection regulations. This global reach ensures your business can operate efficiently and effectively, no matter where you or your case owners are located.
Data security is a top priority for us at FinView which is why we developed this on Microsoft Azure. Our platform employs state-of-the-art security measures, including encryption, access controls, and regular security audits. This multilayered approach guarantees all your sensitive information is well-protected, giving you peace of mind as you manage your debt collection efforts.
Manage debt collection cases with easy data solutions:
FinView's user-friendly data solutions make uploading and managing information a breeze. Our beautifully designed and intuitive interface allows users of all skill levels to easily import case data, track progress, and maintain accurate records. This streamlined approach helps you stay organised and focused on what matters most - recovering unpaid invoices and resolving legal cases.
Omni Channel Communications:
Communication is key in the debt collection process. FinView's omni channel communication capabilities ensure you can reach debtors through multiple channels, including email, SMS, phone calls, WhatsApp, chatbots and many more. By offering various communication methods, you increase the chances of establishing contact and resolving your cases.
FinView Mobile App:
The FinView mobile app empowers debtors to take control of their cases. With easy access to account information, payment options, and communication channels, case owners can quickly address outstanding balances and work towards resolution. This customer-centric approach not only improves the experience for case owners, but also increases the likelihood of successful recovery.
Dynamic Workflows & Automation:
FinView's dynamic workflows help automate communications and activities, saving you time and resources. By automating repetitive tasks and streamlining your collections process, you can focus on higher-priority tasks and make more informed decisions.
TicketDesk for Efficient Task Management
Our innovative TicketDesk feature ensures that all activities and tasks related to debt collections and case handling are handled efficiently. By centralising communications, requests, and assignments in one easy-to-use platform, your team can collaborate seamlessly and tackle cases with ease.
The FinView compliance engine enables businesses worldwide to define their own data regulation rules, ensuring compliance with local and international regulations. No matter where you are located, FinView will help you always meet local data requirements such as GDPR for those of you in Europe and the UK, providing an added layer of protection and peace of mind.
FinView puts you in control of your external parties by offering seamless integration with payment providers, banks, and various communication providers. This extensive range of integrations allows you to customise your debt collection process, ensuring smooth collaboration with external partners and the ability to adapt to changing business needs.
FinView's second version brings groundbreaking features to the world of debt collection and case handling, setting a new standard for efficiency, security, user experience, compliance, and seamless integration with external parties. If you're ready to transform your debt collection process and empower your team to recover unpaid invoices, then contact us now.
Contact us to learn how our debt collection platform can help your business.
Thanks to the team at Finaps who helped us bring version 2 to life.