Debt Collection Software Reinvented
Introducing our cutting-edge debt collection software - the ultimate solution for businesses of all sizes seeking to efficiently manage their outstanding debts. Our software is designed to streamline the debt collection process. It provides an easy-to-use platform for tracking overdue accounts, automating reminders and follow-ups, and generating custom reports.
Debt Collection Software Reinvented
Introducing our cutting-edge debt collection software - the ultimate solution for businesses of all sizes seeking to efficiently manage their outstanding debts. Our software is designed to streamline the debt collection process. It provides an easy-to-use platform for tracking overdue accounts, automating reminders and follow-ups, and generating custom reports.
More about FinView
FinView is the next generation debt collection software that originally started as CollectIC. We have spent the last year preparing FinView to be the latest multi tenant debt collection software that is available globally.
Developed on the Microsoft Azure platform, this powerful solution provides your business with the complete tools to help you recover unpaid debts. Fully integrated with different service providers, our debt collection software can help your business no matter where you are located.
Available in the cloud
FinView has been developed on Microsoft Azure and is available in the cloud. This provides you and your team direct access anytime day or night.
Global infrastructure
Our platform is available to businesses around the world. Your data is stored in your respective region and is complaint with local data regulations.
Always secure
Your data is always secure with the multi-layered security provided by Microsoft across physical data centres, infrastructure, and operations in Azure.
Key features
Feature 1 Data Handling
The FinView platform was developed to reduce friction on your data journey, so you can spend more time using your data to improve recovery rates! Upload data via csv, xlsx or our API.
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Easily upload your data
Mapping your data to upload to FinView is easy with our column to column matching tool. Visual, easy, and comes with intelligent auto mapping tools.
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Cleanse your data
Ensure contact data uploaded is cleansed before being sent to match. FinView comes with global verification for emails, telephone numbers and more.
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Auto match / manual match
Match your data using our built-in matching engine. Define rules to auto accept and auto reject. For the cases too close to call, perform a manual review.
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Enrich and add value
Append new contact data from 3rd parties, or use the FinView skip tracing solution to add new contact info directly to your case file.
Feature 2 Workflows
Engage with debtors, customers and third parties via multiple communication channels. All built with our drag and drop flow builder, which enables you to build engaging and personalised flows.
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1, Trigger
Initiate workflows by selecting an initial communication channel linked to one of your pre-made templates.
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2, Condition
Apply conditional logic to evaluate what to do next. If an email fails to send, maybe send a text message immediately.
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3, Action
Keep the communication flow moving by defining an action depending on the condition applied.
Feature 3 One Inbox
Manage all your communications between debtors, clients and third parties from the Inbox. One place for all your teams with multiple channels at their finger tips.
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One inbox for all your communications. Internal or external.
View all case communications from one inbox. Send or reply via multiple channels in a click of a button.
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Quickly respond to communications with pre-made templates.
Your team members can quickly respond to communications with pre-made templates built with our drag & drop template builder.
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Instant check whether communications are delivered.
Direct in the Inbox, see whether communications have been delivered, opened, landed in SPAM or failed.
Feature 4 TicketDesk
The driving force behind your teams performance. Never miss a message, never miss a payment, a payment plan request, or any other activity. Manage all your customer cases in one place.
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Capture everything
Ticket Desk captures all activities, ensuring you miss nothing. Automatically assign tickets to key team members, or managers.
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Perform bulk actions
Get through large volumes of tickets quickly with our bulk actions tool. Assign, move, start, close are all possible.
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Filter options
The TicketDesk comes with an advanced filtering solution. Enabling you to focus on tickets by activity, team member, client or case type.
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So many features
Change deadline dates, status. Add notes. Assign to different people. Escalate tickets and add attachments. All features included in this powerful feature.
MOBILE APP Give your clients full control over their finances
The FinView debt collection software comes with its own self-service mobile app. Our app empowers your debtors to resolve their debt collection cases themselves, without having to speak with an agent. For your business, the app automates more than 60% of manual tasks in managing all your debt collection cases.
Check out the features this powerful app comes with;
MOBILE APP Give your clients full control over their finances
FinView is the first complete self-service debt collections app that gives your clients complete control on managing the cases themselves. Since we launched, more than 80% of human interactions have been replaced by our app that is available to download or online.
ALL FEATURES Our debt collection software has so many more features
FinView is packed with so many features to ensure you get the best debt collection software. Our community of users is providing more feature requests, meaning this platform will continue to evolve. Get in touch with us to learn more about how our debt collection software can deliver results for your business.
Drag and drop template builder
Create beautiful email templates that compliment your branding.
Multiple integrations
Multiple integrations from banking, communications, to payment link providers.
Map data automatically
FinView uses intelligence to learn how to map your data, saving your considerable time
Forensic enrichment
Enrich your data with our built in skip tracing solution. (Currently available in NL, UK)
Automated invoicing
We have fully automated the process of invoicing between you and your client.
"The FinView platform has provided our business in South Africa with the perfect debt collection software. We are able to provide a digital debt collection service to our customers that is seeing us deliver them instant results."
Jonathan Grant
Founder at DigiCollect, South Africa