INBOX Connect from any channel, via one shared inbox
Give your team one place to manage cases, communicate with case owners, customers or 3rd parties. In any channel.
INBOX All your customer communications managed in one place
CHANNELS Support customers across channels
Inbox has Email, Text to Speech, SMS, Letters, and WhatsApp—and we're rapidly adding new channels.
ORGANISED Stay organised and reply faster to your customers.
Now you can easily coordinate customer emails between your team members, assign conversations to each other, and mark conversations as resolved.
TEMPLATES Quickly respond with pre-made templates.
Your teams can quickly respond to communications with pre-made templates. Built in our drag & drop emailer builder, integrated directly to the Inbox.
STATUS Stay organised and reply faster to your customers.
Direct in the Inbox, see whether communications have been delivered, opened, landed in SPAM or failed.
"With FinView Inbox, we are able to manage vast volumes of communications in one shared place"
Jonathan Grant
Founder at DigiCollect, South Africa
FEATURES Explore more features
FinView is packed with many features all of which enables you to deliver positive experiences.
A seamless data handling experience that helps reduce friction in your data journey.
A simple ticketing systems that ensures all your team manage all events on every case.
Build engaging, personal, data driven experiences for any collection strategy.
Give your customers full control on their case via the FinView app. Available online or via the app store.