myFinView is the online application that you can provide to your customers. Available online or via the app store, the myFinView knowledge base can be used to help your customers manage their cases.

Uploading new cases to the FinView platform has been made easy with the data handler. View all the articles that can help you and your team easily navigate the world of your data in a few simple clicks.

The easiest helpdesk system for your whole team. The FinView TaskDesk helps you to manage the activities of your team. Ensuring you never miss a communication, guaranteeing you keep on top of your cases at all times.

Need a quick guide? Then search through our quick and easy guides covering topics from importing to case management.

Global settings in FinView is owned by your administrator and specifically relates to global settings for our environment. This area of the knowledge base guides the admin on what the settings are and how to navigate them.

Building and maintaining FinView workflows is easy when you know how. Follow these articles to learn how to create, modify and launch workflows within a few simple steps.

FinView comes with its own customer management module that helps you manage your customer. From creating the customer to managing invoices, you can easily learn how to do this using these simple articles.

Managing cases is a complex part of debt collections. We have simplified this. However, there is still a lot to learn. Use the case management articles to learn how to navigate a case

Creating your account, setting your password and managing your 2-factor authentication are explained in a few small articles.

Understanding our pricing model to our terms and conditions.