At FinView, we have been on a mission to transform the debt collection industry with efficiency, transparency, and creativity. Today is an exciting day for us – we are launching External Legal Access! This groundbreaking feature takes our platform's capabilities to another level.
A New Collaboration Paradigm
External legal access allows collection agencies to give secure and controlled entry points for external law firms into specific cases in FinView. This development fosters seamless collaboration between organisations involved in the collection process, as well as their legal partners, by arming them with all necessary information needed for effective case resolution.
Key Benefits of External Legal Access:
1. Full visibility of case information:
Legal parties granted permission can see all aspects surrounding a given assigned matter; this includes payment history records and any other notes deemed relevant. Having such comprehensive knowledge enables legal experts to make better decisions while providing support during litigation.
2.Communicating Directly With Debtors:
This new capability also presents one major advantage over others – it allows external parties to legally communicate directly with debtors via FinView. Through these channels, streamlined communication takes place, which ensures that correspondences made here are timely enough. Besides, they are saved within the system, making them easily accessible at any time without having to switch between several platforms.
3.Administrator-Controlled Access:
In granting external legal teams permission to use certain cases, security is paramount. Therefore, only authorised personnel should be allowed to see or deal with them in any way beyond their duties.
4.Speeding Up Efficiency:
The integration of external legal access into FinView could save many hours trying to coordinate different activities involving various lawyers from diverse offices across regions when handling debt recovery matters. Through it, such attorneys can quickly know what exact details about a specific account they need, leading to faster resolution rates achieved.
Transforming Debt Collection
FinView has broken new ground in debt collection with the introduction of External Legal Access. This function can not only heighten efficiency and effectiveness in legal procedures, but also shows our commitment towards openness, safety and novelty.
We would like to welcome you to try out this new feature yourself and witness how much it can change your agency’s operation. Our team is always ready to help at any stage of the process. To get more information or book a demo, please contact us.
As we continue to innovate and improve the FinView platform, stay on the lookout for more updates and features.
